In order to help you collect technical information about your computer,
APSoft designed a specialized PC analyzer: the PCScope.
Attention! You will need Administrator
rights in order to launch PCScope.
If you are working on computer where CardWare
7.0 is installed, please click here to
PCScope for x86 platform and
here to execute PCScope for x64
platform. From following dialog,
please select "Open" option.
Please be patient. The PCScope size is approximately 2.8 MB.
recommend you to minimize all windows on your screen since PCScope dialogs
may appear behind of active application windows.
After PCScope is started, please follow instructions on the
screen. By end of the execution, PCScope will create file C:\CWSUPRT.REP in
root of your disk C:\. Please attach this file to your support request.
After PCScope terminates, you may see following message on your screen:
ignore above message and simply click on "This program installed correctly"
If you encounter problem executing PCScope, alternatively, you can collect required technical
info manually as described in following section. If you created and
attached CWSUPRT.REP to your e-mail, please ignore following section.