Windows NT may crash or malfunction if Elan PSeries software is installed
Reason: Some of Desktop PC Card adapters are shipped with Elan PSeries software. This software may be incompatible with today's computer architecture, causing BSOD and conflicts with CardWare. The BSOD is often happen when PC Card adapter is installed in the docking station of the notebook and notebook is docked.
Solution: On most of Desktop computers BIOS doesn't properly recognizes and initializes PC Card Adapter. Main purpose of PSeries software is proper initialization of various parameters of PC Card adapter such as interrupt mode, interrupt routing etc. It was found that Elan PSeries software in many situations handles PCI-2-PCI bridges improperly causing BSOD. When CardWare (or any another PC Card Software) installed, Elan PSeries software initialization conflicts with CardWare initialization of PC Card adapter causing system malfunction or crash.

CardWare doesn't need any additional initialization software since CardWare is able configure all aspects of PC Card adapter on his own. We recommend uninstall PSeries software. Unfortunately, due to the bug in the PSeries software uninstaller, there is no possibility to uninstall PSeries software automatically: after uninstallation of the PSeries software driver PSERIES.SYS remains on the computer hard disk and will be re-load during the next reboot.

  • Boot up the system (if you work with notebook, without the Dock connected).
  • Uninstall PSeries Software (via Control Panel | Add/Remove programs)
  • Open registry editor (Regedit.exe) and delete the following key: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\PSeries.
    Look for file PSERIES.SYS in C:\WINNT\SYSTEM32\DRIVERS and delete it.
  • Shut computer down and switch it off.
  • Reboot the computer.