Support

Step 1: Please check our on-line documentation
Technical Support
CardWare Troubleshooting DOS Point Enabler(s) Troubleshooting Tools and Utilities Troubleshooting General Troubleshooting (problems with install, usage of serial number, license, digital signatures, etc.)
Step 2: Send a request to technical support
APSoft provides all customers with free technical support via e-mail. We offer no free phone support. We make no difference between big and small customers. Sending us properly made technical support request you may expect our reply inside of 24 hours. However our possibilities are limited. Request of registered users have a priority over requests of users of trial versions. In order to help you efficiently we need some information about your system. Please follow one of below links, if you are customer of CardWare 7.0: CardWare 7.0 for Windows 11/10 CardWare 7.0 for Windows 8.x/7/Vista and Server 2012/2008 CardWare 7.0 for Windows 2000/XP/Server 2003 CardWare 7.0 for Windows NT 4.0 CardWare 7.0 for Windows 98/ME CardWare 7.0 for DOS/Windows 3.X Point Enablers for DOS: ATA Enabler DOS Point Enabler for Adaptec APA-1460 SCSI Adapter DOS Point Enabler for Adaptec APA-1480 SCSI CardBus Adapter CardBus USB 2.0 Enabler for DOS PCI USB 2.0 Enabler for DOS CardBus FireWire (IEEE-1394) Enabler for DOS PCI FireWire (IEEE-1394) Enabler for DOS Tools and Utilities: PCIScope DMIScope ACPIScope CISInfo IRPTrace Otherwise please e-mail us description of your problem in English. We are not able to process support request in another language.
Policies
Upgrade & Support Policies Serial numbers description

Technical Support